We can solve all your computer tech problems.
Managed Onsite IT Support
Regularly scheduled on-site support will provide you with a dedicated technician who can work closely with staff and students.
Edcomtec managed onsite IT Support means you get the best from your IT Infrastructure.
Just like regular servicing of a motor vehicle provides peak performance, regular managed IT support keeps your network at peak performance.
IT Inventory Audits
We provide you with a highly detailed Audit of your entire IT Infrastructure, confirming that information management is secure and data integrity is ensured.
More than just counting equipment. We determine inefficiencies in your IT systems, processes and management. We ensure that any processes in place are working properly and are in compliance with IT-specific policies, laws and best practice.
Every audit is unique.
We’ll assess your IT systems against your Education Sites challenges and your overall Education goals. We will then provide you with an IT roadmap that is structured around your unique requirements.
Well organized classrooms and meeting rooms rely on good quality sound and video equipment.
We provide a range of solutions that are easy to use and offer best value. Our installs are of a high quality, ensuring the neatest and most durable finish.
Our services range from Interactive panel installs to Gym Projectors and PA systems.
Offsite Remote Helpdesk Support
Helpdesk ticketing system that allows you to track and monitor support issues online.
Over 70% of all technology needs can be resolved remotely.
Remote support is one of the wonders of IT support that’s been made possible with the advent of faster internet connections. Technicians can remotely login to solve many computer issues, saving you valuable time, money, and hassle.
Our friendly professional service desk team provides telephone and remote assistance for all IT related issues, from troubleshooting hardware and software issues to providing a helping ear with anything IT.
Edcomtec uses a secure connection to access your computer remotely from our office, so we can look at your system as if we were at the keyboard with you.
Website Design and Hosting
Get a website that represents you! We offer both front-end website design and back-end hosting.
Time for a website makeover?
Edcomtec offers front-end design and back-end hosting, all in one easy package.
Your website is a window into the inner workings of your facility. It’s the first place to keep your staff, students and parents informed of the latest news and updates and it’s crucial for the up-to-date information to be displayed with ease.
First impressions count. We understand the unique website requirements of education facilities and work hard to make sure you are represented in the best light.
Cabling & Infrastructure
To keep your organisations server back end running smoothly we offer the following solutions!
- Data Cable Installations – Copper and Fibre
- Router and Switch Installation and Programming
- WiFi Solutions – from Small to Enterprise Wireless Networks
- Server Room Renovation
- Network Cabinet Installation
- Backup Systems – File and Disaster Recovery
- Asset Storage & Charging Solutions
- Print Management Solutions