Why Us?
Changing your IT Support Can Be Overwhelming. The Good News Is, You Have Edcomtec.
IT Support Tailored for Education
With over 20 years of experience supporting educational institutions, Edcomtec has developed a deep understanding of the unique complexities of IT in the education sector. This expertise allows us to tailor our customer support to deliver maximum value to our clients.
Flexible, Transparent IT Support
At Edcomtec, we offer secure remote and reliable on-site IT support with clear, upfront pricing—no hidden fees or surprises. Remote support is available at a low, fixed rate, while on-site support is charged separately at a competitive rate when needed.
All hardware and additional IT-related expenses are clearly quoted, so you always know what to expect. You’ll have direct access to our friendly support team and web-based helpdesk for fast, dependable service.
Straightforward. Affordable. Tailored for education.
Instant Secure Remote Support & Fast Reliable Onsite Support
At Edcomtec, we pride ourselves on delivering secure, trusted, and responsive IT support that keeps your site running smoothly. Our remote support services are designed with security at their core—leveraging encrypted connections, strict authentication protocols, and industry best practices to ensure your data stays protected at all times.
Whether it’s a quick fix or a complex issue, our skilled technicians can remotely diagnose and resolve most problems without disrupting your day. And when hands-on help is needed, our local experts are ready to provide fast, efficient on-site support to get you back on track with minimal downtime.
With a proven track record of reliability, a focus on customer care, and a commitment to excellence, we’re your IT partner in both moments of urgency and everyday operations.
Let us take the stress out of IT—securely, quickly, and with a smile.
Simple, Contract-Free IT Support
At Edcomtec, we don’t believe in locking you into contracts. Instead, we offer just two flat rates—one for secure remote support and one for reliable on-site service. You can purchase support in flexible blocks that never expire and use them whenever you need, with no limitations. The more you buy, the more you save—giving you greater value and control over your IT budget.
You’ll have direct access to our experienced support team and web-based helpdesk for fast, responsive service.
The only long-term commitment we’re looking for is a trusted relationship built on consistently high service, clear communication, and real results.
No contracts. No surprises. Just honest, dependable support—on your terms.
We recognise that knowledge is power.
A deep understanding of the latest technologies together with a comprehensive in-house skill set has kept us at the forefront of the education IT support industry.
We also utilises the latest network monitoring technologies in order to provide a truly pro-active IT support service.
And so much more.
1. Tailored IT solutions to suit your needs
2. Access to distributors and partners to ensure access to broad range of ICT products and services
3. 24 x 7 Online HelpDesk, remote, email and phone support
